Orders placed from Dec 25th to Jan 6th will be processed from Jan 7th onwards. Thank you for your patience.
Shipping & Delivery
Thank you for shopping with us !!
Welcome to Jewel Studio Komell family. We are committed to ensuring your order reaches you safely and in time.
Order Processing & Dispatch
We ensure that your parcel is packed securely and shipped within the promised timeline.
Orders are processed and shipped within 2-3 working days (excluding weekends and holiday) after order confirmation.
Pre-Orders & Customized Orders
Pre-order and customized pieces are dispatched within 10-15 days.
The expected dispatch date with be intimated to you personally
Delivery Timeline
Parcels are typically delivered within 2-7 working days, except during festive or sale periods when delays may occur.
Shipping Charges
Within Mumbai: Rs.60
Outside Mumbai: Rs.100
If you wish us to send your parcel via Borzo/Porter (within Mumbai), charges will be as per the actual rates.
International Shipping
Please connect with us on 8080121922 for International Shipping – Charges would be as per location and box size.
Address & Responsibility
Please ensure your shipping address and contact number is correct and complete.
We will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Refund & Tracking
Shipping Charges are non-refundable.
Once dispatched, we will share the tracking details so you can easily track your parcels.
Taxes
Prices are inclusive of Taxes and platform fees.